Last updated: May 7, 2026
At Big Confidence Co. (“we”, “us”, or “our”), your privacy is at the heart of everything we do. We are committed to protecting the personal information of every customer who shops our curated collection of stylish plus size clothing for men and women. This Privacy Policy explains what data we collect at bigconfidenceco.com, how we use it, and the rights you have under the GDPR, CCPA, and other applicable data protection laws.
1. Who We Are
Big Confidence Co. LLC
1606 Headway Cir, STE 9145
Austin, TX 78754
United States
Email: support@bigconfidenceco.com
Phone: +1 (512) 200-9988
Business hours: Monday – Friday, 9:00 AM – 6:00 PM CST
2. Information We Collect
When you browse, register, or place an order on bigconfidenceco.com, we may collect:
- Identity & contact data: name, shipping/billing address, email, phone number.
- Order data: products purchased, sizes, order history, preferences.
- Payment data: processed securely by PCI-DSS compliant providers (Stripe, PayPal, Shop Pay). We never store full card numbers on our servers.
- Technical data: IP address, browser type, device, pages viewed, referring URL, cookies.
- Marketing data: newsletter sign-ups, SMS opt-ins, promo preferences.
3. How We Use Your Information
- To process and ship your plus size fashion orders.
- To send order confirmations, shipping updates, and customer support replies.
- To personalize your shopping experience and product recommendations.
- To send marketing emails or SMS — only with your consent (you can opt out anytime).
- To prevent fraud, secure transactions, and comply with legal obligations.
- To analyze site performance and improve our product range.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies (Google Analytics 4, Meta Pixel, TikTok Pixel) to understand traffic, retarget abandoned carts, and improve your shopping experience. You can disable cookies in your browser settings at any time, though some site features may not work correctly.
5. Sharing Your Information
We never sell your personal data. We share information only with trusted partners who help us run the store:
- Payment processors (Stripe, PayPal, Shop Pay).
- Shipping carriers (USPS, UPS, FedEx, DHL).
- Email/SMS marketing platforms (Klaviyo, Mailchimp).
- Analytics providers (Google, Meta).
- Legal authorities, when required by law.
6. Your Rights (GDPR & CCPA)
You have the right to access, correct, delete, or export your personal data, and to opt out of marketing or data sales at any time. To make a request, simply email support@bigconfidenceco.com with the subject line “Privacy Request”. We will respond within 30 days.
7. Data Retention & Security
Your data is stored on secure SSL-encrypted servers and retained only as long as needed for the purposes above or as required by law. We use industry-standard safeguards to protect your information from unauthorized access.
8. Children’s Privacy
Our store is intended for shoppers aged 18+. We do not knowingly collect data from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
9. Updates to This Policy
We may update this Privacy Policy occasionally. The “Last updated” date at the top will reflect any changes. Continued use of bigconfidenceco.com means you accept the updated policy.
10. Contact Us
Questions about your privacy or data? We’re real humans who actually answer:
Big Confidence Co. LLC
1606 Headway Cir, STE 9145, Austin, TX 78754, USA
📧 support@bigconfidenceco.com
📞 +1 (512) 200-9988
🕘 Mon – Fri, 9:00 AM – 6:00 PM CST